Privacy policy

Confidentiality

Welcome to our official website. We are committed to safeguarding your privacy and ensuring the safety and security of personal information. The purpose of this document is to explain what information we collect and how we use it.

Information we collect

We automatically collect information about the device you use to access our website. This information includes your IP address, web browser, time zone and some of the cookies that are installed on your device. We also collect information about the web pages and products you view and how you interact with our site.

Additionally, we collect information that you voluntarily provide us with when you register an account or make a purchase. This information includes your name, postal address, email address, payment information and phone number.

Use of information

In general, we use the information we collect to carry out any orders placed through our website. This may include processing payment details, arranging for delivery and providing you with order confirmations and invoices. We also use this information to check for potential risk of fraud and communicate with you. In addition, we use this information to understand how customers interact with our site and this helps us improve and optimise our website.

Disclosing information

We do not sell, trade or exchange any personal information that you provide us with. We may disclose information with third parties to enable us to conduct our services. For example, we may need to provide our courier with your postal address. Where you have provided your consent, we may share your information with third parties for the purpose of marketing. Finally, we may share information to abide by applicable laws and regulations.

Security of information

We make every effort to safeguard our customer's personal information from unauthorised access or improper usage. Your personal information is protected with secure sockets layer encryption technology. We have put in place the latest security technology and procedures to protect the information we collect. However, the internet is not completely secure and we cannot completely guarantee the security of information sent to us over the internet. These are general risks that any user accessing the internet or browsing any site can face.

Cookies

Cookies are small text files placed on your computer and they do not collect any personal information. They are used to collect user behaviour information and standard internet log information. We use cookies to analyse information about our website traffic and they help us save your preferences so we can improve the user experience. If you do not want to receive cookies, you can disable them on your web browser.

Third party links

On occasion, we may include links, applications and plug-into third parties on our website. We do not control these websites and cannot take responsibility for their privacy statements or policies. We encourage you to read their policies before releasing any personal information to them.

Changes to this privacy policy

We may revise this privacy policy periodically by updating this page. We recommend that you review it from time to time to make sure you agree with any changes we make. Your continued use of our website will represent your acceptance of any changes.

Contact us

We welcome your views regarding our website and privacy policy. If you have any queries or comments, please do not hesitate to contact us.

Published: 20 February 2021
Review Due: February 2022

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